During the manufacturing process, our supplier ensures that all paint pots are sealed to an air-tight closure to avoid any drying of the paint.
In the meantime, to reduce delays with finishing your painting, other customers have tried the following methods to remedy this situation:
- Add a couple of drops of water to achieve the right consistency
- Choose a similar colour to serve the purpose by either mixing the colour which can work quite well, or depending on the design, use a similar colour in its place.
- Matching the paint in question to another at your local art or craft store.
- We can also offer to supply another set of paint free of charge, however there is a cost of $8.95 for shipping. There may also be shipping times involved which may delay the finishing of the painting, however you will receive the exact colours.
On the rare occasion when other customers have contacted us in order to find remedies for when they have left the paints open, they have found that the fastest course of action is to add a couple of drops of water until the paint reaches the desired consistency.
Please make sure that your containers are sealed at all times (apart from when you use them), otherwise they can dry up pretty quickly. Our paint is water-based acrylic paint so all you need to do to get a better consistency is to add some water to it.